Live Chat Support in Cloud Hosting
As we acknowledge the fact that a lot of issues are easily resolved when you chat with a live person, we provide a live chat service for all of our potential and current customers. The chat is available every day and our customer support agents will help you with a variety of questions and problems. In case you are not our customer yet, you'll be able to find out more about our cloud hosting packages and the hosting environment in general so that you can make sure that your websites will operate properly on our servers. If you already have an account and you have some questions or you encounter any issues with any of our services, you will be able to join us on our live chat and we can supply you with the necessary info or assist you to troubleshoot the issue. You'll need to open a trouble ticket for certain issues that require longer time or the help of a sysadmin, still for the majority of standard problems you can get help on the spot.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as part of our services, so if you have any questions about our Linux semi-dedicated hosting packages, you are able to contact our customer support team at any moment no matter if you have already purchased an account or not. Generally, the chat service is for billing, pre-sales and basic questions and issues, still we are able to help you with a lot of technical questions as well. We will help you select the ideal plan for your web sites in case you don't have an account yet, we can reply all the billing questions or issues you could have or we can help you with installing your new e-mail address on your personal computer or smart phone - all the aforementioned will be done in a timely manner as our live chat service is available all day long, every day. Whenever you require help, you'll be able to talk to an agent and save a long time.