Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all of our Linux cloud packages packages, meaning that each help request you submit will undoubtedly be reacted to in less than sixty minutes maximum. Our support company members have been educated to easily remedy any case and to present you with prompt guidance on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any question you’ve got associated with our services. We’ve consultants available all the time to generate instructions at any time required. You can utilize the ticket system or drop an e–mail at any time, or you can pick up the telephone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a detailed practical knowledge base into the Control Panel to enable you to get hold of practical step–by–step instructions whenever you want. Each area of the Control Panel has its own contextual guide area showcasing a group of how–to content articles. We have also prepared video lessons to give you a greater idea of just how to complete any presented job.