A 99.9% Server Uptime
The advantage of building your very own cloud hosting platform is that you do not need to be worried about compatibility issues – you design a special set of software applications in such a manner as to be compatible with a particular set of hardware components. The result is something far more stable and dependable, as there are fewer possible risks of failure. We’ve set up our cloud hosting system using time–tested hardware parts plus a seriously tweaked version of SELinux in order to set up a totally secure home for all your sites.
For this reason, with all our Linux cloud packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to provide an enterprise–class web hosting service, you can barely lean on the default network configuration in a datacenter. We have built our own custom network to ensure an ultrasonic connection speed with the outside world.
And because of this, no matter which data center facilities you choose: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your cash on the line, you can’t feel truly safe. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel content with our service or if you would like to use a more robust hosting solution, such as a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you will receive a full refund, without secret costs or return charges.
24/7 Technical Support
We’ve meticulously hand–picked each single member of our 24x7 support staff so that we can offer you the best help desk service you can get. Each one of our customer service technicians has many years of experience dealing with hosting accounts behind his back, so they know what they are doing. Moreover, they are available to you 24/7 – you’ll be able to touch base with them at any moment and they’ll respond as quickly as possible.
Their average ticket response time is under 20 minutes, whilst with other hosting vendors you are forced to wait for days. Plus, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in less than 1 hour.